An MBA and a bullet proof resume will get you a great job, but how do you get the real edge in that job? A self-improvement guide on communication skills will tell you about the power of non-verbal communication. Do clients always say what they mean? Do competitors? Do your superiors?
When you can fine tune your skills to unravel the subtle shifts in the non-verbal communication, you will understand the full message the other person is giving you.
In poker it is referred to as a “tell” – the silent signal that allows seasoned card players to know if they should hold or fold! It is one of the most powerful tools in your business skills training. You’ll be able to tell when a client is doing the dance to negotiate a better rate or if what they are saying is really their final word. By noticing what is unsaid, you will have a window into what is really going on with the other person.
No related posts.
Related posts brought to you by Yet Another Related Posts Plugin.
